Recover Revenue Free preview

Chargeback Evidence Builder

Fight chargebacks with the evidence issuers actually look for.

Tell us the dispute reason and what proof you hold. Get an evidence strength score, a gap checklist for that exact reason code and the core rebuttal argument.

Time to result
About 3 min
You need
Dispute reason + your proof
You get
Score, gaps, rebuttal

Free preview

Run Chargeback Evidence Builder

The dispute

From your processor dashboard. Used for the deadline countdown.

The order

Delivery

Evidence you hold

Refund & policy

Quoted exactly in your response. Leave blank if you do not have written terms.

Messages & timeline

Dates as 2026-09-14 or 14 Sep 2026. Paste what was actually said — it is quoted, never rewritten.

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Your report appears here

Fill in the form or press Load example to see a full sample preview.

  • Evidence strength score and recommendation
  • Have vs missing checklist for your reason code
  • Core rebuttal argument and deadline check
  • Dispute summary and chronology built only from your facts
  • Reason-code analysis with network codes
  • Contradictions and risk flags to fix before submitting
  • Ranked evidence, missing evidence and where to get it
  • Rebuttal letter + short version for character-limited forms
  • Submission-ready exhibit list with file names

Full Chargeback Evidence Builder report

$29 ≈ AED 107 · one-time · no subscription

  • Dispute summary and chronology built only from your facts
  • Reason-code analysis with network codes
  • Contradictions and risk flags to fix before submitting
  • Ranked evidence, missing evidence and where to get it
  • Rebuttal letter + short version for character-limited forms
  • Submission-ready exhibit list with file names

To build the full report, the inputs you just used are sent securely to ZorentiQ and deleted after 30 days.Your report stays available to reopen and download for 90 days from payment, then it is deleted, so download a copy if you need it longer. Payment is handled by Dodo Payments; we never see your card details.

The problem

Why this matters

Many merchants lose disputes they could have won, not because they were wrong but because they sent the wrong evidence. Each dispute reason is judged on specific proof: delivery confirmation for "item not received", authentication data for "fraud", policy acceptance for "subscription cancelled". Generic screenshots and long emails rarely move an issuer.

The tool

What Chargeback Evidence Builder does

Chargeback Evidence Builder maps the evidence you hold against what matters for your specific dispute reason, weighted by how persuasive each item typically is. It scores your case, lists exactly what is missing, checks your dates, delivery status, refund and messages for contradictions, and frames the core argument. The full report, generated on our server after purchase, adds a fact summary and chronology built only from what you entered, the matching network reason codes, ranked and missing evidence with where to get it, a rebuttal letter plus a short version for character-limited forms, and a submission-ready exhibit list. It never invents evidence and never promises an outcome.

What you get

What you walk away with

An evidence strength score for your specific dispute reason

A checklist of evidence you have versus evidence you are missing

The single strongest argument to lead your response with

A structured rebuttal letter you can edit and submit

Prevention steps so the same reason code stops recurring

Free preview $0

  • Evidence strength score and recommendation
  • Have vs missing checklist for your reason code
  • Core rebuttal argument and deadline check

Full report $29 ≈ AED 107 · one-time · launching soon

  • Dispute summary and chronology built only from your facts
  • Reason-code analysis with network codes
  • Contradictions and risk flags to fix before submitting
  • Ranked evidence, missing evidence and where to get it
  • Rebuttal letter + short version for character-limited forms
  • Submission-ready exhibit list with file names
How it works

How Chargeback Evidence Builder works

  1. 01

    Pick the dispute reason

    Choose the reason the customer or issuer gave, plus the processor and product type.

  2. 02

    Tick the proof you hold

    Tracking, authentication results, usage logs, policies, communication and order history.

  3. 03

    Get your case score

    Each item is weighted by how much it matters for that specific reason code.

  4. 04

    Assemble and submit

    Use the rebuttal draft and packet order, then submit before your processor deadline.

FAQ

Chargeback Evidence Builder questions

What evidence wins a chargeback?

Evidence that directly answers the dispute reason. For "item not received" that is carrier tracking showing delivery to the customer address. For "fraudulent" it is authentication data such as 3-D Secure, AVS/CVV matches and a history of undisputed orders from the same customer and device. Unrelated proof rarely helps.

How long do I have to respond to a chargeback?

Response windows vary by processor and card network and are often short, commonly one to three weeks. Always check the exact due date in your processor dashboard and submit a few days early.

Should I fight every chargeback?

Not always. If your evidence is weak and the amount is small, accepting the dispute and fixing the root cause can cost less than preparing a response. The score helps you decide where your time is best spent.

Does this submit the dispute for me?

No. It builds your case and your rebuttal so you can submit it through Stripe, PayPal, Shopify or your acquirer yourself. You stay in control of what is sent.

Is my dispute data stored?

Not for free previews: the preview runs in your browser. The details you enter are not sent to our servers. If you buy the full report, your inputs are sent securely to our server to generate it, then deleted after 30 days. The finished report stays available to reopen and download for 90 days from payment, then it is deleted too.

Last updated October 1, 2026

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